Speak to a Gemologist
Every enquiry that reaches Ama Lanka Gems is read and answered personally by a gemologist, not a sales team. WhatsApp is the fastest way to reach us, viewings are by appointment in Colombo, and video consultations are available wherever you are. An enquiry commits you to nothing.
However You Prefer to Talk
How Do I Send an Enquiry?
Tell us what you are looking for, or ask about a stone you have seen on the site, and a gemologist will reply within one working day.
The enquiry form is briefly unavailable. Reach a gemologist directly instead:
What Happens After You Enquire?
- Response time
- Within one working day
- Viewings
- By appointment, Colombo
- Video consultations
- Available worldwide
- hello@amalankagems.com
- Licence
- NGJA licensed exporter
- Company
- Ama Lanka Gems (Pvt) Ltd, Reg. No. PV 00229301
Common Questions
Within one working day, and usually sooner. Every enquiry is answered personally by a gemologist, so at busy times a considered reply may take a few hours longer than an automated one would.
No. An enquiry is a conversation, not a commitment. Nothing is reserved, charged or agreed until you decide, and there is no obligation to buy at any point.
In Colombo, by appointment. We do not keep a public showroom, so viewings are arranged in advance. If you are overseas, a live video consultation shows you the stone under natural light instead.
Yes. Send the stone's link or its certificate report number and a gemologist will answer questions about its colour, clarity, treatment, origin or price, and can show it to you live on a call.
Yes. We source the stone and work with you on a bespoke commission, from an engagement ring to a full setting. Start with the enquiry form and choose a bespoke commission as the subject.
A Personal Reply, Not a Sales Funnel
Every enquiry is read and answered by a gemologist. You will not be added to a marketing list, passed to a call centre or chased. Ask what you like, take the time you need, and expect a straight answer.